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Do CEOs Need ‘Doers’ or ‘Strategists’ Leading Marketing?

  
  
  

“Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.” – Peter DruckerPeter Drucker ceo marketing

If you run a $5B company, you need a strategic presence in your marketing organization. However, if you think you need a highly experienced marketing strategist to take your company from $50M to $100M, think again. CEOs of emerging growth companies need ‘doers’ leading marketing. Why? Because ‘doers’ are willing to roll up their sleeves and work with sales to hit the number.  

When you developed your strategic plan last year, you knew what needed to get done to hit the number. You handed off your strategy to a capable marketing leader who you believed would execute on your vision. It’s November and the revenue goals didn’t get realized. It’s time to rethink your marketing leader for next year.  

What Happened?

You hired a ‘strategist.’ You went for “been there, done that” experience. Rather than focus on working with sales to drive revenue, they got caught up chasing shiny objects. They focused on things like branding exercises and awareness campaigns with PR firms. Revenue got missed. The sales team lost confidence in their ability to fill the funnel.

Why ‘Strategists’ Won’t Deliver the #

If you hired a marketing leader and 6 months passed with no tangible sales results, you hired a ‘strategist.’ ‘Strategists’ are marketers who like to fly at 30,000 feet. When generating demand is critical, they see this as a distraction better left to others in the marketing organization. They are concerned with brand equity and sentiment analysis. They try to execute the big company playbook, such as:

  • Building awareness
  • Branding
  • Hiring PR and communications firms
  • Implementing antiquated advertising campaigns

They don’t see value in spending time in the field with sales to learn more about your audience and how to better engage them. They try to keep clear separation from revenue objectives. You end up with a lot of activities that don’t produce results. This is the last thing you need.

Why ‘Doers’ Are the Solution

‘Doers’ are people who can take your strategic plan and convert it into tactical steps that drive revenue. They are willing and able to work cohesively with sales to drive revenue. The ‘doer’ is concerned about sales results. They work to deliver this through focusing on:

  • Pipeline creation
  • New customer revenue
  • Training sales to sell new products
  • Creating buyer personas that teach sales what to say on calls

They prioritize sales results over all else. The ‘doer’ is willing to walk into the sales leader’s office and have authentic conversations about results at any time. They look at the sales VP as their customer. They help create sales enablement tools, sales value prop messing, demos and presentation decks to ensure the success of your sales team.

How To Spot A ‘Doer’

Here are 5 TopGrading competencies you can use to determine if you have a ‘doer’ as your marketing leader:

  1. Results - Can show revenue results from previous roles. Embraces revenue objectives and outcome metrics that drive revenue. Wants a quota that ties them to the results of their efforts.
  2. Sales Focus – Has spent time in the field with the sales force. Is able to provide examples of thought leadership based on direct field observation. Provides examples of including sales reps in campaign development. Wants to meet with the head of sales before agreeing to the position to ensure they can partner effectively.
  3. Pipeline Creation – Demonstrated results from Demand Generation, Inbound Marketing & Content Marketing campaigns. Has designed, launched and executed marketing campaigns that added net new revenue to the pipeline.
  4. Customer Focus - Has mapped a prospect’s needs to solutions. Can provide examples of identifying market problems their product solved. Shares examples of messaging they developed that drove demand into the funnel.
  5. Tactician – Gives examples of taking CEO strategic goals and developing tactical plans to execute. Shares the specific tasks they completed to keep the team focused on delivering on the goal.  

Register for this session to access the Marketer’s Sales Chops Tool and assess your marketing leader’s ability to deliver on revenue results. Our TopGrading interview questions will get you the answers you need to make sure you have a ‘doer.’

Having the right marketing leader is critical to growing your organization. Mistakes cost time, money and credibility with your team. Take the time to ensure your talent management process is in place so your marketing leader comes through for sales next year.

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Comments

I disagree. CEOs need some who can be both strategic and tactical. Driving sales is the end goal but branding, public relations and advertising (along with a number of other tactics) are extremely important elements needed to get there, especially now when the line between marketing and sales is blurred and consumers mostly have their minds made up about a brand/product before they even talk to a sales person. The bottom line is CEOs should make sure their marketing leader is developing a plan that addresses BOTH marketing and sales needs, aligns with the business objectives of the organization and ultimately gets the results the CEO is looking for. And they should look for someone who optimizes and adjusts the plan along the way in order to get the best results possible.
Posted @ Tuesday, October 30, 2012 7:03 AM by Laura
You're arguing between two different strategies (branding-building vs. sales enablement) not strategist vs. tactician.  
 
The better choice is to select the right strategy (and leader) for the given situation whether a $5B or $50M. 
 
Posted @ Tuesday, October 30, 2012 8:18 AM by John Fox
I agree with both John and Laura's comments above. You cannot ignore strategy at the expense of revenue/lead generation. You need someone who is both tactical and strategic. And the right choice of CMO depends upon the situation you are facing in the market.
Posted @ Tuesday, October 30, 2012 11:31 AM by Steve Keifer
Thanks all for the comments. Disagreement fosters the best conversations. This post was written specifically for CEOs of small companies who are attempting to decide which type of marketer is best.  
 
Too often in small companies, we see lots of strategists, but no 'doers.' The strategy doesn't get executed.  
 
In small companies, the CEO knows his strategy. He's close enough to the entire org to know what he needs from marketing - leads. As the business grows and warrants more executive management, the CEO can hire a CMO to evolve the strategy beyond it's current state.
Posted @ Wednesday, October 31, 2012 10:32 AM by Ryan Tognazzini
Ryan, Your article and added comment is right on for small businesses that are trying to grow. I have been in small businesses my whole career and have seen the result of doers and strategists and every time the doers have come out on top. 
 
 
 
The second part to this, is that small businesses normally do not have the budget for strategists and therefore they must also be able to do.
Posted @ Wednesday, October 31, 2012 8:06 PM by Michael
Michael, 
 
You are correct. When faced with spend limits, the CEO must choose wisely. Too many 'strategists' often leads to lots of great ideas and nobody to implement.  
 
 
 
Thanks for your feedback.
Posted @ Thursday, November 01, 2012 5:21 PM by ryan tognazzini
What a amazing read Ryan, thank you for sharing this insight. I am a Doer. The strategy is to generate leads/increase revenue, the tactic is to DO IT! I very wise and highly successful expert reminded me a couple of weeks ago.. "Working for 8 hours is not an indicator that you've accomplished anything." Go get it done! "CEO's need to support the Doers with budgets that meet their needs and then surround them with the talented human resources they need to get the work done!"
Posted @ Wednesday, November 07, 2012 12:07 PM by Joe Tatulli
Thanks, Joe. Great to hear from someone on the tactical side of the marketing team.  
 
The coaches can gameplan all week long. If guys like you don't execute on the field, everyone loses. Thanks for reading.
Posted @ Wednesday, November 07, 2012 1:27 PM by Ryan Tognazzini
I agree with the first comment and disagree with the post. The best marketer leaders are strategic and can see the big picture, but they are also unafraid to "roll up the sleeves" and get things done. 
 
Choose strategy only - nothing gets done. 
 
Choose doers only? The wrong things get done. 
 
Jeff Ogden, the Fearless Competitor 
Find New Customers <a>www.findnewcustomers.com
Posted @ Friday, November 09, 2012 10:06 PM by Jeff Ogden
Jeff, I do not think anyone thinks that being a strategist is not important. However, in a small business with financial limits you need someone that can get the job done. 
 
Of course the best person for the job would be part of both and therefore you have the best of both worlds. 
 
I believe the best marketers are both doers and strategists.
Posted @ Saturday, November 10, 2012 9:30 PM by Michael
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